Lauzon Hardwood Floor Warranty


The limited warranties described below are given only to the original purchaser (the "Buyer") AND ARE SUBJECT TO THE PROCEDURES, LIMITATIONS, DISCLAIMERS AND EXCLUSIONS SET FORTH HEREIN. Please read all of the limited warranty language carefully. These limited warranties do not apply to tavern grade (also known as #3 Common) hardwood flooring, or special items sold "as is". These limited warranties DO NOT APPLY TO ANY FLOORING PURCHASED OVER
THE INTERNET. LAUZON’s obligation under these warranties is solely limited to repairing or replacing, at LAUZON’s option, the defective material, and shall not include any other costs or expenses such as installation, transportation, storage or other indirect costs, which costs shall be the responsibility of the Buyer.

Product defects must be reported by the Buyer to the point of purchase no later than thirty (30) days after the purchase. All other warranty claims made pursuant to the limited warranties granted herein must be reported by the Buyer to the point of purchase within thirty (30) days from the time the Buyer identifies the warranty issue.

Caution:

• Be sure to familiarize yourself with the terms of these warranties and the LAUZON Classics Collection Installation Guide before installing your Classics floor. Failure to comply with LAUZON’s installation and maintenance instructions and with recognized trade techniques could void the application of these warranties.
• Improper surface preparation may result in moisture-related problems not covered by this warranty program. Make sure that the subfloor is prepared as recommended in the LAUZON Classics Collection Installation Guide and as per recognized trade techniques.
• Because no two pieces of wood are identical, we strongly recommend that you first pre-assemble the boards to determine appropriate color and shade mix. Moreover, if you decide to have your flooring installed by a third party (who must be qualified), be sure to approve the layout prior to final installation. Minor
differences between color samples and the color of installed floors are normal and not considered to be defects.
• Gloss reduction is not considered surface wear and is not covered by the applicable limited warranty.
• Under no circumstances should you use water or pour any liquid directly onto the floor surface, nor should you resort to abrasive cleansers. Wipe up excess liquids or spills at once.

I. Lifetime Structural Limited Warranty

As LAUZON’s reputation has been built on reliable premium quality collections, our Classics Collection is guaranteed to be free of structural defects as a result of milling or grading, for the lessermof (a) the lifetime of the Buyer, or (b) as long as the Buyer owns the home in which the LAUZON product is installed.

Wood is a natural product whose characteristics include minor color variations, grain variations, knots and mineral streaks, which are not considered defects. Given that wood is a product of nature, minor quality variations of up to five percent (5%) of total square footage/meters purchased are not covered by this limited warranty
(as per industry standards). Should an individual piece be doubtful as to grade, manufacture or finish, the piece should not be installed.

Normal relative humidity levels of 35-55% must be adhered to in order to avoid excessive drying or swelling of the wood. Even properly installed flooring, however, can experience some separation between boards and may experience some cracks on the surface at different times, particularly in extremely dry or humid areas. These separations or cracks are not covered by this warranty.

NOTE: TO MINIMIZE THE RISK FACTOR OF FRACTURES AND OTHER STRUCTURAL FAILURES TO YELLOW BIRCH CAUSED BY THE FLUCTUATIONS OF ITS MOISTURE CONTENT, WE RECOMMEND THE USE OF CLEATS WHEN INSTALLING THIS
SPECIES OF FLOORING

II. Twenty-five (25) Year Residential Polynium + Finish Limited Warranty

Our Classics Collection is coated with Polynium +, a polymerized titanium finish that is protected with a 25-year wear-through finish warranty from the date of purchase. LAUZON warrants to the Buyer that the Polynium + finish will not wear through to the wood for the lesser of (a) twenty-five (25) full years from the purchase date or (b) as long as the Buyer owns the home in which our product is installed, when used under normal residential traffic conditions, and as long as the Buyers follow the Buyer’s Obligations in the LAUZON Classics Collection Installation Guide.

NOTE: For surface wear to be covered under this limited warranty, the
surface wear must be readily visible and must cover at least ten (10%) of the
entire floor surface area. Gloss reduction is not considered surface wear.

III. Five (5)-Year Polynium + with Titanium Traffic Commercial Finish

Lauzon warrants, to the original purchaser, that the Polynium+ with Titanium Traffic finish applied on Classics Commercial hardwood floors with a Pearl finish will not wear through or separate from the wood surface for a period of five (5) years from the date of purchase.

Lauzon’s 5-year commercial finish warranty is for applications of light commercial projects, and for installations in areas such as retail stores, mall boutiques, offices, health care facilities, etc., located away from outdoor main entryways or streets.

This warranty does NOT cover food establishments, bars or heavy traffic installations. Warranty coverage mandates proper installation of the floor, according to Lauzon’s Installation Guide, and regular maintenance to minimize damage.

NOTE: For surface wear to be covered under this limited warranty, the
surface wear must be readily visible and must cover at least ten percent (10%)
of the entire floor surface area. Gloss reduction is not considered surface wear.