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Pinnacle wood floors are
manufactured to the highest standards in the wood
flooring industry and feature a Lifetime Structural
Integrity Warranty that covers manufacturing defects
including dimension, grading, assembly and delamination.
Pinnacle products are warranted to the original
purchaser only, and are subject to certain limitations,
disclaimers and exclusions set forth herein.
Finish Warranty: Pinnacle
Interior Elements, Inc. warrants the finish on all
Americana Strip and Plank Collection floors to the
original purchaser for a period of ten (10) years from
the date of purchase when installed in residential
settings. During the warranty period, Pinnacle Interior
Elements, Inc. agrees to repair or replace that part of
the flooring which is found defective with product of
the same pattern and quality, or another pattern of
equal value at Pinnacle's sole discretion. Scratches,
cuts or damages from impact are not covered by this
warranty.
Natural Products: Due to the nature of wood flooring and
variations inherent in wood, small samples of these
products may not be representative of the floor's
overall appearance. All Americana Strip and Plank
Collection products are intended to be unique in color
and graining. It is these naturally unique properties
that give each floor their individuality.
Color Shading: It is possible that some floors may
experience changes in color when exposed to light for
extended periods of time. The degree of color and shade
change will vary from wood species to wood species.
Large area rugs and furniture should be repositioned
frequently to avoid a drastic change in the floors'
color and shade.
Indentations: Indentations can occur in all wood
flooring and are not considered a defect. The uniform
grain structure of some wood species, including maple,
may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to
loss or damage arising from any of the following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid
conditions, flooding or subterranean moisture
• Failure to install or use this product in accordance
with the installation specifications
• Improper adhesive, caulk or filler, cleaning materials
or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's
responsibility to check color, finish and quality prior
to installation. Pinnacle Interior Elements, Inc.
accepts no responsibility for costs incurred when a
floor with visible defects has been installed.
Warranty Service: Warranty claims must be filed within
the warranty coverage period and documentation verifying
the original purchase is required. To file a warranty
claim, you MUST do so through the retailer where the
product was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE
INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR
ELEMENTS, INC. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING
FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT,
OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement of
the warranty, and is in lieu of all other expressed or
statutory warranties. No installer, dealer, contractor,
agent or employee of Pinnacle Interior Elements, Inc.
has the authority to increase, expand or alter the
obligations or limitations of this warranty. This
warranty gives you specific rights. You may have other
rights under state law. Your rights and the limitations
described above may vary from state to state. It is
therefore important to retain this warranty information. |