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Pinnacle
wood floors are manufactured to the highest standards
in the wood flooring industry and feature a Lifetime
Structural Integrity Warranty that covers
manufacturing defects including dimension, grading,
assembly and delamination. Pinnacle products are
warranted to the original purchaser only, and are
subject to certain limitations, disclaimers and
exclusions set forth herein.
Finish Warranty: Pinnacle Interior Elements, Inc.
warrants the finish on all Country Classics floors to
the original purchaser for a period of twenty (20)
years from the date of purchase when installed in
residential settings, and five (5) years when
installed in light commercial settings. During the
warranty period, Pinnacle Interior Elements, Inc.
agrees to repair or replace that part of the flooring
which is found defective with product of the same
pattern and quality, or another pattern of equal value
at Pinnacle's sole discretion. Scratches, cuts or
damages from impact are not covered by this warranty.
Natural Products: Due to the nature of wood flooring
and variations inherent in wood, small samples of
these products may not be representative of the
floor's overall appearance. All Country Classics
products are intended to be unique in color and
graining. It is these naturally unique properties that
give each floor their individuality.
Color Shading: It is possible that some floors may
experience changes in color when exposed to light for
extended periods of time. The degree of color and
shade change will vary from wood species to wood
species. Large area rugs and furniture should be
repositioned frequently to avoid a drastic change in
the floors' color and shade.
Indentations: Indentations can occur in all wood
flooring and are not considered a defect. The uniform
grain structure of some wood species, including maple,
may cause the indentations to appear more noticeable.
Warranty Exclusions: This warranty shall not apply to
loss or damage arising from any of the following:
• Accidents, abuse, misuse or insufficient protection
• Exposure to extreme heat, cold, arid or humid
conditions, flooding or subterranean moisture
• Failure to install or use this product in accordance
with the installation specifications
• Improper adhesive, caulk or filler, cleaning
materials or surface coatings
• Natural disasters or acts of God
• Improper maintenance
Installer's Responsibility: It is the installer's
responsibility to check color, finish and quality
prior to installation. Pinnacle Interior Elements,
Inc. accepts no responsibility for costs incurred when
a floor with visible defects has been installed.
Warranty Service: Warranty claims must be filed within
the warranty coverage period and documentation
verifying the original purchase is required. To file a
warranty claim, you MUST do so through the retailer
where the product was purchased.
NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE MADE
INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. UNDER NO CIRCUMSTANCES WILL PINNACLE INTERIOR
ELEMENTS, INC. BE LIABLE FOR ANY LOSS OR DAMAGE
ARISING FROM THE PURCHASE, USE OR INABILITY TO USE
THIS PRODUCT, OR FOR ANY SPECIAL, DIRECT, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is the complete and exclusive statement
of the warranty, and is in lieu of all other expressed
or statutory warranties. No installer, dealer,
contractor, agent or employee of Pinnacle Interior
Elements, Inc. has the authority to increase, expand
or alter the obligations or limitations of this
warranty. This warranty gives you specific rights. You
may have other rights under state law. Your rights and
the limitations described above may vary from state to
state. It is therefore important to retain this
warranty information. |
